TELEPHONIC CASE MANAGEMENT

Early intervention for better care and better savings.

When an incident occurs, our nurse case managers immediately begin to evaluate the injury and coordinate the next care steps. Our early intervention model sets the pace for a fast and cost-effective recovery.

HOW IT WORKS

Getting involved right away to move recovery in the right direction.

Nurse case managers make contacts within 24 hours to:

Begin discussions with all claim stakeholders to understand what happened—and what needs to happen next.

Next, they will contact the provider to:

Gather medical information related to the work injury, evaluate, and assist with developing a treatment plan.

The nurse case manager will then contact the injured worker to:

Discuss and assess the injured worker's understanding of the treatment plan and his or her responsibilities.

a male telephonic case manager in his office on a video call with his client

ONGOING SUPPORT

Never slowing down to help people recover fast.

Our experienced case managers continue to communicate with injured workers throughout their recovery to ensure they receive the support they need to get back to their life.

Care^MC Edge

Intuitive solutions backed by innovative technology.

CorVel’s integrated technology capitalizes on our nurse’s clinical expertise, provides the entire claim team visibility, and promotes real-time collaboration. Our all-in-one platform combines personal attention and professional expertise with advanced technology to bring the most comprehensive capabilities that help injured workers recover faster and maximize savings.

CareMC Edge

Helpful Insights

Discover

White Paper05.01.23

TELEPHONIC CASE MANAGEMENT

Early intervention for better care and better savings.

Generative AI is Rapidly Transforming the Claims Landscape

Case Management Support for Injured Workers

Bloomin’ Brands

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