Strategic Insights: Our 2020 Claims Experience

Three colleagues working at their desks with masks on

It’s a Pandemic

The COVID-19 pandemic has impacted all our lives in various ways. The external environment, in which we live and do business, has impacted the frequency of claims and their outcomes.

CorVel studied claims received from April 1 through December 31 for both 2019 and 2020, and valued the data at the end of each respective period to assure development times were equal. We chose to begin our data collection in April, based on the closedowns and other pandemic impacts which began to be seen in mid-to late March of 2020, and April marks the beginning of a full quarter of data.

To be consistent for reporting purposes, non-COVID claims in this study comprise all claims received by CorVel during the designated period that are not classified as COVID-19 (Nature of Injury Code 83). Claims classified as COVID-19 in this report have this Nature of Injury.