18% Increase in Self-Care Incidents with Advocacy 24/7

The Company

Established in 1984, Trillium Staffing Solutions is an employment service specializing in staffing, training, testing, on-site services, human resources and safety consulting to over 5,000 companies nationally.

Innovation

In 2012, Trillium Staffing chose to partner with CorVel. Trillium was impressed with CorVel’s integrated model, where claims and managed care services are provided on a single platform. From the beginning, Trillium developed a strong relationship with CorVel’s team which resulted in a seamless transition. Included in Trillium’s integrated program was CorVel’s Advocacy 24/7 program which offers a call center for their employees that would be available 24 hours a day, 7 days a week. Now, at the time of an incident or injury, employees call and speak with a registered nurse who evaluates the nature of the incident and determines the employee’s immediate medical needs.

The Partnership

During implementation of the Advocacy 24/7 program, Trillium understood that employee compliance was a critical element to the success of their program. CorVel worked with Trillium to coordinate training to all key personnel and distributed wallet cards to all employees. Based on this extensive program roll-out and Trillium’s commitment to program success, the partnership has been very successful.

Results

By utilizing CorVel’s Advocacy 24/7 program fewer incidents are filed as claims. This reduced Trillium’s overall incurred costs, while reducing the number of lost-time claims reported. Trillium has been very pleased with the results and looks forward to continued success.