Liability Claims Management

Protect your business. Preserve your brand.

Unexpected claims can impact people and business. From early intervention to resolution, our liability solutions help you see what’s coming, act faster, and uphold what matters most.

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Fast-track resolution

For simpler claims, our 45-day Fast-Track Program reduces closure time and administrative costs.

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Expert claim specialists

Licensed adjusters bring industry-specific experience and manage every step with precision and accountability.

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Deliver immediate responses

An all-in-one customer service platform that helps you balance everything your customers need to be happy.

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Clinical file review

Our nurses review medical files to identify any gaps, ensure accuracy, and support strong, defensible claim decisions.

Built for the unexpected

When you need to act fast — and act smart.

Safeguard your people, business, and brand with an approach shaped by decades of experience.

  • Tailored strategies built from years of liability expertise
  • Proactive insights that help mitigate risk before it escalates
  • Extensive support that protects your reputation and bottom line
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Where speed meets strategy

The right response, built around you.

Your needs aren’t one-size-fits-all. Neither is our process. We combine real people and advanced technology to build liability programs that work for your goals.

People-First Support

Our experienced liability team works closely with yours to design the best program. With the right tools and the right people, we create solutions that are as flexible as they are effective.

Trusted Leadership

Our local account teams bring deep client understanding to every kind of business. Backed by AI-powered tools, they’re equipped to manage each case with precision.

Fast & Efficient

Speed matters, but so does doing it right. That’s why we move fast to investigate, triage, and resolve claims. We help reduce litigation risk and protect your business while lowering costs.

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Proven Impact

Measurable results across the board.

When liability claims are managed with precision, the results speak for themselves.

01

45%

Lower costs through early action and smarter resolution strategies.

02

43%

Efficient claims handling helps reduce exposure and cost.

03

87%

Faster closure means less disruption and more cost control.

More ways we keep your liability program running at its best.

Fast-track program

When it’s simple, we keep it that way.

Our Fast-Track Program resolves straightforward liability claims in 45 days or less. By combining expert oversight with smart technology, we streamline the process without sacrificing accuracy.

  • Designed for non-complex claims with quicker resolution goals
  • Includes Selfie App for auto, residential, and commercial damage appraisal
  • Reduces time and cost while maintaining quality outcomes
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Litigation Management

We weigh every option to lower your risk.

We collaborate with legal counsel to determine the most strategic, cost-effective path forward — whether that’s settlement, mediation, or litigation.

  • Strategic guidance to settle, mediate, or litigate wisely
  • Legal collaboration that reduces risk and exposure
  • Smarter decisions that help control costs and outcomes
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Nurse File Review

Expert eyes on every detail of every claim.

Our experienced nurses review medical records for liability claims. They spot inconsistencies, identify unrelated conditions, and support litigation efforts.

  • In-depth review of auto and general liability claim files
  • Identifies gaps, overlaps, and unrelated medical issues
  • Strengthens claim decisions and litigation readiness
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Care🅪

One platform. Every part of your liability program.

Care🅪 gives you full visibility into your liability program. From intake to resolution, it’s all managed in one simple, seamless platform.

Liability Defense Counsel Scorecard

Our solutions

What we bring to every step of the liability process.
Auto Liability

Vehicle-related claims support.

Garagekeepers Liability

Coverage for stored vehicles.

General Liability

Everyday third-party risks.

Product Liability

Defective product claims.

Personal Injury

Harm to people or reputation.

Employment Practices and Employer Benefit Liability

Workplace and benefit disputes.

Liquor Liability/Dram Shop Claims

Alcohol-related incidents.

Public Entity/Government Liability

Claims involving governments.

Let’s build what’s next, together.

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