November 16, 2017

Case Study: Telehealth

Claims Management
, Patient Management

While all workplace injuries are inconvenient, those that take place after standard working hours are arguably even more challenging. With over 20% of all triage calls taking place between 6 p.m. and 8 a.m.*, these after-hours injuries can often mean expensive trips to the emergency room.

Telehealth immediately connects injured workers with the quality care they need, which means avoiding inconvenient hours spent in a crowded ER waiting room for injured workers and significant savings for payors.

Case Study

During her evening shift, an employee experienced severe lower back pain after lifting a box. She reported the incident to her manager who assisted in calling their 24/7 nurse triage line. Upon initial injury assessment, the nurse determined the employee should receive medical treatment. Rather than opting for a late-night visit to the ER, the employee was given the option to immediately connect with a telehealth provider.

The results? 78% savings over industry cost. Read the full case study here.


*CorVel Book of Business