June 30, 2015

AmWell Releases Telemedicine Trends in New Physician Survey

Claims Management
, Patient Management

As telemedicine is gaining traction in the healthcare marketplace, more data is continually being released about the subject.

American Well (AmWell) is the nation’s largest telehealth service provider. They deliver healthcare into the homes and workplaces of patients by connecting consumers with board-certified healthcare professionals via video over web or mobile devices. AmWell has the most downloaded telehealth app and received accreditation by the American Telemedicine Association earlier this year.

Key Findings:

  • 69% of physicians believe video communication results in the most accurate diagnosis.

According to the report, “Physicians believe that seeing as well as hearing their patients makes it easier to assess a clinical complaint. Add to this the ability that most video systems have to upload images and use mobile phone cameras to, for example, examine a throat, and it’s clear why doctors prefer video.”

  • Physicians see many applications for video visits including medical management, chronic condition management, behavioral health, post hospital discharge and concierge medicine.
  • 57% of physicians are willing to have a video visit, while only 5% have actually ever had a video visit.

According to the report, the top reasons doctors are willing to have video visits include a flexible work-life balance, opportunity to earn more income, improve outcomes for patients by making follow up easier, attract new patients to their practice, and retain existing patients. Reasons fueling uncertainty included questions about clinical appropriateness, reimbursement questions and concerns about security/HIPAA.

CorVel offers online and mobile access to video conference with physicians through a partnership with American Well, as part of our Enterprise Comp service model. These telemedicine capabilities enhance our proactive, results-driven suite of services, as a dependable solution for your employees wherever they may be. Layered with our 24/7 nurse triage services and single-platform system, telemedicine is a catalyst for care for employees.

For more information, visit CorVel's Telehealth Services page.